I hate Parcel Force!
Their website is still saying their expected delivery date of my parcel is yesterday, the 7th of November.
There is also no way to talk to a representative on the phone, it’s 100% automated.
Half an hour after sending them an eMail they reply by telling me about what part of their website I need to use to answer my query. Sorry, I didn’t see the “Can you please tell me where my f***ing parcel is!!” button.
Whenever I get a parcel delivered by CityLink I’m always amazed at their efficiency. So looks like I have to wait inside all day today too.
MyLoveFor_PeopleofWorld.HelpEachOther 
hjob 
Nick 
Lawrence 
Lucy Jazmin 
angel 
Amy 
Hi Guys,
Like others I am also frustrated like many of you. My Parcel came from USA before Easter Break. No letter from PF about Customs. After many attempts and positive help from PF. I found your website and read through all post in this page.
I have compiled following info after doing research:
Carolin at the managing Directors office.
Tel: 01908687249 and spoke to a nice lady who said she’d try and call the manager at Gatwick right number – 0870 084425 option 5,
customs is 02476212860
0870 8501150 Parcelforce alternate number
01293 553262 is the local number to use as listed
Coventry International Hub Parcelforce Worldwide,
Siskin Parkway West, Middlemarch Business Park,
COVENTRY, CV3 4HX
Tel: 024 76212802
H M Revenue & Customs V A T Office – Inland Revenue in Coventry CV1 2TA
Sherbourne House
1 Manor House Drive
Coventry
West Midlands
CV1 2TA
Telephone: 024 7623 4400
Fax: 024 7623 4490
Web: http://www.hmrc.gov.uk
Uk Border Agency – Inland Revenue in Coventry CV3 4HX
Coventry International Hub
Parcelforce Worldwide
Siskin Parkway West
Middlemarch Business Park
Coventry
West Midlands
CV3 4HX
Telephone: 024 7621 2802
To Claim VAT back:
If you contact customs on at the following address, UK Border Agency, Coventry International Hub, Siskin Parkway West, Middlemarch Business Park, Coventry, CV3 4PF, with proof the item is previously owned they can reassess the charges. You can reach them by phone on 0845 6004781.
The number for customs in Coventry is:
08456004781
I am still trying to locate my Parcels. God help me to find my Parcel who were paid by my HARD EARNED Money and Saving. I can’t afford to lose them. People at PF should take this into account.
You all are amazingly great bunch of people here and helping each other.
Keep the Great passion of Help each other going.
Love you All